Paving Superstore Knowledge Base

Product Information 18

• Expectations of natural stone paving
• Can I butt-joint sawn edge paving?
• Why is UKCA branded paving important?
• Do you install garden buildings?
• Will turf/ sedum be fresh when it arrives?

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Ordering & Delivery 15

• How do I open the packs of paving that have been delivered?
• Can you deliver into my driveway or my back garden?
• Will all goods arrive together?
• Must I be home to receive delivery?
• What size of lorry is used for delivery?

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Damages, Cancellations & Returns 8

• Am I able to cancel my order?
• Can I return the goods if I don't like them?
• What if my order is broken on delivery?
• How long do I have to report damages?
• I think my goods are incorrect, should I reject my delivery?

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Installation 7

• What are the white, dusty marks/ scuffs on my paving surface?
• Can I seal my new paving?
• How do I lay stone with tapered edges?
• How do I cut paving slabs?
• Can I lay paving using spot bedding?

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Pavepoints Loyalty Program 1

• How does the Pavepoints Loyalty program work?

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